We are sorry to hear that you are not satisfied with the order. Nevertheless, we understand that opinions change, so we made the cancellation process as easy as possible.

If you cancel your product within the first 24 hours after the purchase, then we will be able to cancel it immediately and start processing the refund.

However, if the order has already shipped, we cannot do anything to stop it at this point. You will need to reject the parcel upon delivery and then the refund will be issued from us.