Returns & Refunds

Need to get a refund? It's easy! Find more information on how to do it here.

Returns & Refunds
To receive a full refund, you only need to return the product to our warehouse, in case you have empty bottles please also add them to the returned package....
Mon, 8 Aug, 2022 at 9:55 AM
Do you provide the shipping label?
No, unfortunately, we do not provide shipping labels.
Fri, 12 Aug, 2022 at 10:57 AM
What postal service should I use to return the product?
You can use any postal service to return the package back to us.
Fri, 12 Aug, 2022 at 10:59 AM
Do I need to return empty/opened bottles?
You are not required to send empty, opened, incomplete bottles back, but you can still do it, as we try to utilize/recycle plastic and capsules as much as p...
Fri, 12 Aug, 2022 at 11:06 AM
How will I receive a refund?
You will receive your refund to the original form of payment. If your card has expired or is non-existent, you will need to contact your bank for further in...
Fri, 12 Aug, 2022 at 11:16 AM
Can you send a refund with a check?
No, we can only refund the money to the original form of payment, which is a credit card that you used at checkout.
Fri, 12 Aug, 2022 at 11:19 AM
Will I be reimbursed for the postal fee?
You will not be reimbursed the postal fee you paid to send the bottles back to our warehouse.
Fri, 12 Aug, 2022 at 11:24 AM
The credit card I used when making a purchase doesn't work anymore. Where will the refund go?
Unfortunately, we can only issue refunds to the original form of payment. We do not issue checks nor can we change the credit card number to where the refun...
Mon, 5 Sep, 2022 at 9:47 AM